Privacy Policy

At SmartTVCrew, your privacy is extremely important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect your data when you access our website or use our TV and home service solutions.

Information We Collect

We may collect the following details from you:

• Personal Information: Name, phone number, email address, and location when booking a service.
• Service Information: Details related to your TV, installation type, preferences, and schedule.
• Website Usage: Page visits, interactions, and general browsing patterns for performance improvement.
• Cookies: Used to save preferences and enhance your experience.

How We Use Your Information

Your information helps us deliver the best service. We use it for:

• Processing service requests and bookings.
• Providing updates about your technician or scheduled service.
• Customer support and communication.
• Improving website performance and user experience.
• Ensuring safety, compliance, and fraud prevention.

Sharing & Disclosure

We do not sell your personal information. We may share limited data only with:

• Trusted technicians to complete your service.
• Service partners such as payment gateways.
• Legal authorities when required by law.

Data Security

We use industry-standard security systems including encrypted connections, secured databases, and restricted access to protect your data. While we follow strict measures, no online transmission is 100% secure.

Your Rights

You have full control over your personal data. You can:

• Request a copy of your stored data.
• Request correction or deletion.
• Opt-out of promotional messages anytime.

Cookies

Cookies help us make your browsing smoother. You may disable cookies in your browser settings, but some features may not work properly.

External Website Links

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of other websites.

Policy Updates

This Privacy Policy may be updated periodically. Please check this page for the latest version.